Joeel & Natalie's Transformation Academy Online Courses Course Review

Natalie & Joële are great instructors and dedicated to simplifying and make learning experiences very fruitful.

Unfortunately, it’s a very bad place and position to be in. I had high hopes only to be disappointed. Let me explain. I took one of their 5 course package which they advertised for certification. First of all, a lot of the material is quite redundant. Buy I decided that if I wanted to complete this course I would go through the whole thing. A lot of printing,etc. Keeping in mind that I “paid” for this course through Udemy. Please be very careful! They advertise the their “certification” on the Udemy website (at least at that time) and now they won’t acknowledge me. (cold shoulder) Joeel and natalie seemed like nice people in the beginning. But they have other people dealing with their business end. When I completed the course through their private portal, they delayed me with different reasons why it was taking so long. It’s too much to explain here… there were too many excuses and games.Now it’s too late to dispute my credit card and I’m furious!!! So watch out for the “flexibility” in completing the course.Well now the truth comes to surface when I persist….only to find out that after telling me that they did not receive a certification request for the course. Around and around. So finally after a dozen more inquiries, they told me that my course was not “certifiable”. I wish I’d taken a screen shot of the Udemy advertisement back then. If you already paid them, you may want to do this.Also they have a lot of courses added but no...not mine! How ironic!!! Alot of their “courses” are also the same type of deals with different names in order to make more money. Also, they will inundated your email box with their ads and offers along with fake achievements! I tolerated all of this.The only way I can get justice is by letting everyone know about them!So what did I learn from this??? I can no longer trust online places like Transformation Academy and that I have to be very very careful and super discriminating on “who” is advertising on Udemy! Also, double checking is not enough here. I will want ALL details now. I learned my “lesson”.So this is my disclaimer:This is my sole experience. If you find that you are enjoying the process. good!

The Transformation Academy provided me with an unparalleled experience. Their blend of comprehensive curriculum and personalized mentorship sets them apart. I gained not only the skills to excel as a coach but also a supportive community that continues to inspire me. If you're seeking more than just a certification, this academy offers a transformative journey.

Instead of receiving a downloadable copy of a physical Certificate, I got a "photo" of a certificate with my name on it! It's difficult to "trust" these small businesses; everyone has a scam. I have a screenshot of it, but TrustPilot apparently doesn't allow uploading photos.

I have taken three courses at Transformation Academy (Life Purpose Life Coach, Spiritual Life Coach, and Group Life Coach Certification). The material that Joeel and Natalie Rivera offer is comprehensive. Yes, some of the basic concepts concerning the business side of coaching may be repetitive, but when they get to the niche information, it is very valuable information. I have not had any problems getting my official certificates through the credential(dot)net website or downloading a PDF for my records or a high-res image to print it. I have no complains. This company is CPD accredited, so they are not a scam.

I have seen a few negative reviews here on TrustPilot. These seem to come from the fact that the person with the complaint, started the course through UDEMY and not Transformation Academy, itself. I did the same thing. But found the folks at TA really helpful. Try reaching out to them.

I have had a monthly membership since 2021. Whenever I update my payment info, I'm forced to re-register, and then I have to open a support ticket to get back in. Their support team claims I didn't have an account from 2021 to 2025. Moreover, when I logged in yesterday, a credit card in my account didn't belong to me. This is all very confusing, and the help desk is unhelpful. The programs' content is great, but their support is bad. I'm not going to keep working on this, and I'll go somewhere else; it's disappointing because the resources are good, but I'm not sure their records are accurate. Their customer service team is not knowledge and they come across as unhelpful. I am not confident that they will keep my payment method safe.

Scam! tried cancelling my membership as instructed in the terms & conditions page, emailed the address & it bounced back 5 times. Finally, received an email stating they apologize, their email was down for a few days (totally suspect). When I finally got an email thru they stated they had no order on file under my email address. When I forwarded them the transaction # they said " I can't accept long numbers" as proof of purchase. WHAT? I had to put a charge block on them with my bank.