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Avis du cours Consumer Sales Training Masterclass - Consumer Business par Peter Alkema

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Master consumer sales and customer engagement by learning communication skills, psychology, persuasion, objection ha

Format d'apprentissage Online Course

Sous-catégorie Sales

Prix du cours $27.99

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À propos de Peter Alkema

Master consumer sales and customer engagement by learning communication skills, psychology, persuasion, objection ha

Qui est Peter Alkema ?

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Secteur

Business

Nombre total d'élèves

2,175 students

Site officiel

—

Expérience

Langue du cours

English

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Que apprend-on dans le cours de Peter Alkema ?

Describe changes in consumer sales by explaining recent trends during group discussions. (Remember)

Explain the essential roles in a consumer-focused business during a team project. (Understand)

Demonstrate a customer-centered mindset by role-playing with classmates. (Apply)

Model professionalism and a positive sales attitude in simulated client interactions. (Apply)

Analyze successful consumer sales examples during case study reviews. (Analyze)

Communicate clearly with consumers during mock sales conversations. (Apply)

Demonstrate active listening skills by summarizing customer needs in practice sessions. (Apply)

Adapt communication styles to fit different consumer personalities in role-play scenarios. (Apply)

Display empathy and build trust during simulated customer interactions. (Apply)

Identify key consumer buying motivators after observing real-life sales situations. (Remember)

Differentiate between emotional and rational buying motives during group analysis. (Analyze)

Formulate discovery questions to uncover unstated customer needs in interviews. (Create)

Translate identified customer needs into product benefits on sales worksheets. (Apply)

Present suitable product solutions to customers in role-play sessions. (Apply)

Apply persuasive techniques ethically during mock sales closing activities. (Apply)

Resolve customer objections using structured methods in simulated sales scenarios. (Apply)

Recognize and respond to buying signals during timed closing exercises. (Apply)

Demonstrate exceptional customer service by resolving complaints in assigned projects. (Apply)

Design a personal action plan for ongoing growth in consumer sales. (Create)

Evaluate real-world ethical dilemmas in consumer sales during group discussions. (Evaluate)

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