Name: Certification: Community Management Mastery
SKU: 19511
Availability: InStock
Rating: 5.00 (4 reviews)

Certification: Community Management Mastery

Rated 5.00 out of 5 based on 3 customer ratings

(4 customer reviews)

$494.99

The Community Management Mastery course teaches strategies for building thriving online communities. It equips learners with tools to boost customer engagement and loyalty effectively.

Creator : Ryan Deiss

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Product detail

What You will Learn

✔ Crafting a community vision aligned with business goals
✔ Identifying ideal community members using customer avatars
✔ Building a “Social Success Cycle” for engagement
✔ Implementing two proven growth methods for participation
✔ Structuring discussions to strengthen member relationships
✔ Using social listening to monitor community sentiment
✔ Creating content that encourages active participation
✔ Measuring community success with key metrics
✔ Integrating community efforts with the Customer Value Journey

About Creator

Ryan Deiss is a prominent digital marketing strategist and the co-founder of DigitalMarketer, a leading education platform for marketers based in Austin, Texas. With years of experience scaling businesses, he’s recognized as an innovator in online marketing, blending timeless persuasion techniques with modern digital strategies. Deiss has authored books, spoken at global events, and built a reputation for delivering actionable insights that drive results. His expertise stems from running real businesses, not just theorizing, which informs his practical approach to teaching community management. Through DigitalMarketer, he’s empowered thousands to master skills like customer engagement and community building.

Features

✔ Over 5 hours of expert-led video training
✔ 31 lessons covering community-building essentials
✔ “Social Success Cycle” framework for engagement
✔ Two growth methods to kickstart participation
✔ Customer avatar worksheet for targeting members
✔ Social listening tools to gauge community health
✔ Downloadable resources for immediate application
✔ Final exam to earn a recognized certification
✔ Lifetime access to course updates and materials
✔ Digital badge to boost professional credibility

FAQs

Yes, it’s structured for all levels, with foundational lessons for beginners.

Absolutely, the tactics apply to social media, forums, and custom platforms.

Yes, it includes metrics and tools to track engagement and growth.

Yes, it covers social listening and strategies for managing sentiment.

Description

The Community Management Mastery course, offered by DigitalMarketer, is a comprehensive online certification program designed to help marketers and business owners create and grow vibrant online communities. This course includes over 5 hours of video training across 5 modules, featuring 31 lessons, plus additional resources like worksheets and a final exam. It focuses on turning transactional customer relationships into lasting emotional bonds by leveraging proven community-building tactics. Participants learn how to initiate discussions, foster member-to-member connections, and align community efforts with the Customer Value Journey (CVJ). The curriculum covers both organic growth methods and advanced engagement strategies, drawing from real-world examples and DigitalMarketer’s own community success. It’s ideal for those looking to enhance brand advocacy and drive business growth through community management.

Reviews (4)

4 reviews for Certification: Community Management Mastery

Laura B – July 9, 2025

Rated 5 out of 5
This course gave me a blueprint to grow my brand’s community. Engagement tripled in just weeks with these tactics.
James T – July 9, 2025

Rated 5 out of 5
The growth methods were a revelation for my small business. My customers now feel like true advocates.
Sophia K – July 9, 2025

Rated 5 out of 5
I learned to turn lurkers into active members effortlessly. The CVJ integration was a gamechanger.
Ethan R – July 9, 2025

Rated 5 out of 5
This course made community management simple and impactful. My audience is more connected than ever.

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