Difficult Conversations: Communication Skills at Work By Bhanu Sri
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Difficult Conversations: Communication Skills at Work · Program
About this program
Difficult Conversations: Communication Skills at Work
Online Course
Learning format
Communication Skills
Subcategory
English
Course language
$27.99
Price
Price may change · updated within 1–2 weeks
Official program page
What you'll learn in Difficult Conversations: Communication Skills at Work
- Prepare for difficult workplace conversations using clear frameworks to reduce anxiety and communicate with confidence
- Handle conflict, feedback, and disagreement calmly while managing emotions and preventing conversations from escalating
- Use structured communication techniques to express concerns clearly and listen effectively under pressure
- Navigate defensive, emotional, or resistant responses while keeping conversations productive and professional
- Collaborate on solutions and reach clear agreements during tough workplace conversations
- Follow up after difficult conversations to ensure clarity, accountability, and improved working relationships
What's Included in Difficult Conversations: Communication Skills at Work
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