Effective Communication Skills - Master Your Communication By ZandaX Training
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Effective Communication Skills - Master Your Communication · Program
About this program
Effective Communication Skills - Master Your Communication
Online Course
Learning format
Communication Skills
Subcategory
English
Course language
$49.99
Price
Price may change · updated within 1–2 weeks
Official program page
What you'll learn in Effective Communication Skills - Master Your Communication
- Our comprehensive, easy-to-follow Communication Skills course shows you how be more effective in how you communicate with other people
- The course has its own workbook & Action Plan, downloadable in the first “Course Introduction” module, so you can practice and reinforce what you have learned
- You will get a great insight into great communication skills, how be a better communicator, overcome communication problems and get better outcomes
- Module 1: How Communication Works :: Communication Dynamics » The 4-Step Cycle » The 6 Cs » Communication Styles » Adjusting your Style » Influence or Persuade?
- Module 2: Being an Effective Communicator » The Wheel of Communication » Your Self-Image » What Others Think Of You » Asking for Feedback » Your Preconceptions
- Module 3: Questioning & Listening :: Verbal Communication » Open/Closed Questions » 5 Levels of Listening » Active Listening » How to Use Active Listening
- 4: Face-to-Face Communication :: 3 Essentials of Communication » Be Positive » First Impressions » Body Language » Use the Right Words » The Right Appearance
- 5: Telephone Communication: The Good and Bad of the Telephone » Getting Your Voice Right » Making Improvements » Overcoming Challenges on the Phone
- 6: Written Communication :: Using the Right Words » Right First Time » Your 3 Stage Structure » Quick Tips for Writing » Keep it Simple » Effective Social Media
- 7: Overcoming Communication Problems :: Why It Goes Wrong » Overcoming Communication Barriers »Dealing With Opposition & Conflict »Delivering Difficult Messages
- 8: Getting Better Outcomes :: Assertive Communication » The Effect of Location » Getting Your Timing Right » 5 Best Practices For Communicating Effectively
What's Included in Effective Communication Skills - Master Your Communication
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