Operations Management. Strategy, Process design and supply.

This comprehensive course on Operations Management, led by instructor Martin Conneely, offers deep insights into transforming organizational strategy into tangible operational success. Whether you are managing physical products or specialized services, this training covers critical concepts to elevate efficiency, lower costs, and maximize performance across the entire value chain. Students will master key performance indicators such as speed, quality, dependability, flexibility, and cost, aligning everyday operations with high-level corporate strategies. The curriculum dives deep into the technicalities of process design, including essential flow metrics like cycle time, Takt time, lead time, and utilization rates. Through practical exercises, you will explore process mapping, line balancing, job design using scientific management, and the ergonomics of work environments. Additionally, the course provides extensive coverage of capacity planning (such as OEE calculation), inventory management techniques (including the Economic Order Quantity and ABC analysis), and the integration of modern Supply Chain Management tools like MRP, MRP II, and ERP systems. Ideal for aspiring operations managers, business analysts, and logistics professionals, this course bridges the gap between high-level operational theory and real-world execution.