Operations Management: Operations Scheduling

Operations Management: Operations Scheduling, masterfully designed by Sorin Dumitrascu, serves as a crucial sixth pillar in a comprehensive eight-part operations training series. This intermediate-level course focuses on the highly tactical art and science of scheduling, resource loading, and job sequencing. Students will explore the core objectives of operational scheduling, gaining a deep understanding of how different levels of scheduling—from strategic planning to real-time adjustments—interact within an organization. The curriculum places a strong emphasis on service-oriented environments, addressing the complex challenges of staff scheduling. Learners will master practical mathematical approaches to calculate exact daily and weekly staffing requirements, minimizing overhead while maintaining service quality. Additionally, the course breaks down work center loading techniques and provides step-by-step guidance on sequencing jobs using various standard operational rules. Designed for operations managers, supply chain coordinators, and business analysts, this program equips professionals with the analytical tools needed to maximize capacity, reduce idle time, and streamline workflow efficiency across diverse service and manufacturing sectors.