Managing Sales Operations in a Growing Business

Managing Sales Operations in a Growing Business, led by industry professional Charlene Thompson MAPM, offers a highly practical blueprint for individuals looking to master the essential pillars of sales operations. In a rapidly expanding company, the sales operations function is crucial yet frequently misunderstood, often leading to overwhelm and operational bottlenecks. This comprehensive course addresses these challenges directly by helping you identify and prioritize high-impact sales operations activities specifically tailored for small and growing business environments. Throughout this program, students will learn how to transition from reactive troubleshooting to proactive strategy. The curriculum places a strong emphasis on professional sustainability, teaching you how to structure your daily, weekly, and monthly workflows to prevent burnout while maintaining optimal efficiency. By benchmarking your current skills against a structured Sales Ops Role model guide, you will gain the clarity needed to identify your strengths and target areas for development. Whether you are an aspiring sales operations manager, an operations generalist, or a small business owner looking to scale, this course equips you with the confidence, frameworks, and practical pacing strategies needed to drive sustainable, long-term business growth.