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Unclaimed ProfileIn today's fast-paced corporate landscape, clear written communication is a non-negotiable professional skill. This course, 'Write Great Emails - Effective communication skills at work' by renowned communication expert Chris Fenning, provides actionable, practical frameworks to optimize your everyday digital correspondence. This course directly targets the core friction points of modern workplace communication: bloated messages, ignored questions, and chaotic group email threads. Participants will discover how to structure emails that command attention, state the main point immediately, and prompt decisive, timely actions from recipients. Fenning guides learners through the critical nuances of professional email etiquette, offering practical solutions to drastically reduce email length while maximizing message clarity and response rates. Beyond basic formatting, the comprehensive curriculum addresses common communication pitfalls, such as the misuse of CC and BCC fields, the dangers of uncontrolled group reply-alls, and the confusion surrounding long, unstructured forwarded threads. Whether you are an entry-level associate or a senior executive, mastering these streamlined email strategies ensures your messages are read, fully understood, and acted upon, ultimately boosting your personal productivity and professional credibility in any business environment.
About the creator
Chris Fenning
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Chris Fenning is an international communication trainer, consultant, and best-selling author dedicated to helping professionals write and speak with absolute clarity. With a career spanning over fifteen years across multiple continents, Chris has worked with individuals and teams at global organizations to refine their messaging, streamline their workplace communication, and eliminate conversational clutter. He specializes in turning complex, wordy updates into concise, actionable summaries that grab attention and drive decisions. His signature teaching style is highly practical, analytical, and structured, stripping away unnecessary jargon and focusing on proven frameworks that students can apply immediately to their daily emails, reports, and…Show more
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Program Overview
Learning format
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Price
Price may change · updated within 1–2 weeks
Course language
Learning format
Subcategory
Price
Price may change · updated within 1–2 weeks
Course language
What You'll Learn
- Structure an email that is easy to read
- Get to the point quickly and clearly
- Get the attention of the recipient
- Improve the chances that all questions in an email are answered
- Reduce the length of emails and improve the likelihood someone will read the whole message
- Know how to apply best practices when forwarding emails
- Avoid the common issues caused by group email conversations
- Re-focus a group email that's become confusing
- Avoid the problems caused by the CC feature
- Know how and when to use the Bcc feature
Best For
- Professionals overwhelmed by high daily email volume
- Employees seeking to improve response rates from colleagues and stakeholders
- Team members who need to master professional etiquette for group threads
- Corporate communicators who want to become more concise and persuasive
Not For
- Individuals seeking technical training on email software or server administration
- Creative writers looking for instruction on storytelling or long-form copy
- Those looking for marketing-focused copywriting strategies for cold outreach
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