Dr. Carmen Martinez

Dr. Carmen Martinez

Development · English

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Who Is Dr. Carmen Martinez?

Dr. Carmen Martinez is a Berlin-based Conversational AI and Agentic UX strategist with a PhD in Applied Linguistics (Conversation Analysis) and 8+ years designing AI-powered customer experiences. She's worked on production systems for Deutsche Telekom, Flix (FlixBus), and Philip Morris International, and now teaches Conversation Design Basics for AI Products, a hands-on Maven course bridging linguistics and Agentic UX.

Overview of Dr. Carmen Martinez

CategoryDevelopment
LanguageEnglish
BornNot publicly disclosed
Based inBerlin, Germany
Active since2018
Est. net worth*Not publicly disclosed
Social links
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* Based on public sources, unverified.

Dr. Carmen Martinez's Programs

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Conversation Design Basics for AI ProductsNo-Code Development

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This course moves beyond writing individual chatbot messages toward designing full conversational systems, mapping user intents, designing assistant responses that guide users forward, building repair strategies for misunderstanding and errors, and deciding when a system should ask, retry, explain limits, or escalate to a human. Across 5 live sessions, 66 lessons, and 14 projects, students build reusable frameworks for intents, turns, flows, repair paths, and escalation moments, explicitly positioned as a first step into Agentic UX Design.

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