Dr. Carmen Martinez

    Dr. Carmen Martinez

    Technology & UX Design · English

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    Who Is Dr. Carmen Martinez?

    Dr. Carmen Martinez is a Berlin-based Conversational AI and Agentic UX strategist with a PhD in Applied Linguistics (Conversation Analysis) and 8+ years designing AI-powered customer experiences. She's worked on production systems for Deutsche Telekom, Flix (FlixBus), and Philip Morris International, and now teaches Conversation Design Basics for AI Products, a hands-on Maven course bridging linguistics and Agentic UX.

    Overview of Dr. Carmen Martinez

    CategoryTechnology & UX Design
    LanguageEnglish
    BornNot publicly disclosed
    Based inBerlin, Germany
    Active since2018
    Est. net worth*Not publicly disclosed
    Social links
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    * Based on public sources, unverified.

    Dr. Carmen Martinez's Programs

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    Conversation Design Basics for AI Products

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    This course moves beyond writing individual chatbot messages toward designing full conversational systems, mapping user intents, designing assistant responses that guide users forward, building repair strategies for misunderstanding and errors, and deciding when a system should ask, retry, explain limits, or escalate to a human. Across 5 live sessions, 66 lessons, and 14 projects, students build reusable frameworks for intents, turns, flows, repair paths, and escalation moments, explicitly positioned as a first step into Agentic UX Design.

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