Frank Spillers

    Frank Spillers

    Design · English

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    Who Is Frank Spillers?

    Frank Spillers is a globally recognized UX and Service Design leader with 25+ years of experience, and founder of Experience Dynamics, an award-winning global consultancy. He's led 600+ UX projects worldwide, previously worked with Microsoft, Nike, Intel, and Capital One, and mentors at UX Inner Circle for brands including Google, Harvard, Netflix, and FedEx.

    Overview of Frank Spillers

    CategoryDesign
    LanguageEnglish
    BornNot publicly disclosed
    Based inNot publicly disclosed
    Active since25–27 years
    Est. net worth*Not publicly disclosed
    Social links
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    * Based on public sources, unverified.

    Frank Spillers's Programs

    JM
    Highest rated
    Journey Mapping - Deep Dive LabUX Design

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    This course goes beyond typical "sticky notes and touchpoints" journey mapping, teaching a research-grounded approach that incorporates backward journey mapping (historical context), current and future-state maps, and AI-aware service transformation planning. It covers synthesizing real user research into journey maps, building "3D insights" across three strategic map types, and facilitating maps as interactive stakeholder workshops. It includes 8 live sessions, templates, facilitation tips, portfolio artifacts, and an unusually extensive FAQ section addressing common objections.

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