Introduction to Customer Success in modern B2B SaaS Business By Leopold Holstein, Felix Benscheid
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Introduction to Customer Success in modern B2B SaaS Business · Program
About this program
Introduction to Customer Success in modern B2B SaaS Business
Online Course
Learning format
SaaS
Subcategory
English
Course language
$19.99
Price
Price may change · updated within 1–2 weeks
Official program page
What you'll learn in Introduction to Customer Success in modern B2B SaaS Business
- What is Customer Success
- The Customer Journey
- The importance of Customer Success
- Important Customer Success KPI's and Metrics
- Customer Onboarding and Adoption
- Customer Retention and Expansion
- Building a Customer-Centric Culture
What's Included in Introduction to Customer Success in modern B2B SaaS Business
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